From vendor websites · AI tools for online stores
Remora offers a free plan: 50 AI credits per 30 days. The lowest-priced paid plan listed is Starter at $29 / 30 days, billed every 30 days. Top listed plan: Pro costs $79 / 30 days, billed every 30 days — as of November 2026. Source
Remora drafts Shopify support replies for staff review using order status, tracking, customer history and store policies. Its inbox includes refunds, cancellations and discount codes, with AI credits and billing through Shopify every 30 days.
Yes: free plan available. Free: 50 AI credits per 30 days. Unlimited tickets and agents. One credit per successfully saved new AI draft or revision. Classification, summaries, sentiment and order lookups use no credits. Failed attempts and replays of saved drafts use no additional credit. Paid-plan trial availability is not stated by the vendor. Free access to AI features: ongoing free plan; 50 AI credits every 30 days — as of November 2026. Source Source
We have not run hands-on tests yet. We aim to review facts every 90 days, but vendor terms can change sooner. Feature check dates: October 23, 2026.
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From the vendor's website; checked October 23, 2026.
Each plan keeps its own billing terms. Free plans and trials are listed separately. Terms the vendor does not state are marked “Not stated”.
$0 / 30 days, billed every 30 days50 AI credits per 30 days. Unlimited tickets and agents. One credit per successfully saved new AI draft or revision. Classification, summaries, sentiment and order lookups use no credits. Failed attempts and replays of saved drafts use no additional credit. — as of
$29 / 30 days, billed every 30 days500 AI credits per 30 days. Everything in Free plus email support. Billed through Shopify; no per-ticket or per-resolution fees. AI drafting pauses when credits run out; manual replies continue, with no automatic paid overages. — as of
$79 / 30 days, billed every 30 days3,000 AI credits per 30 days at the displayed entry tier, plus priority support. The homepage lists Pro tiers up to 50,000 credits. Billed through Shopify; no per-ticket or per-resolution fees. AI drafting pauses at the credit limit; no automatic paid overages. — as of
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