Vendor-stated tool facts

Gorgias

What does Gorgias do, and what does it cost?

Gorgias helps online stores manage support through an ecommerce helpdesk and AI agent. Conversations connect to orders, products, and customer data so staff and AI can answer questions and take order actions. It depends on your use case: compare the stated features below with your task. Starting price: Contact vendor for pricing — as of October 2026.

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Stated features

As stated on the vendor's website, as of October 2026.

  • Unified support inbox — as of October 2026
  • Native Shopify order and customer context — as of October 2026
  • AI answers based on brand rules and policies — as of October 2026
  • Order actions inside conversations — as of October 2026
  • Shopify, BigCommerce, Magento and WooCommerce integrations — as of October 2026

Plans and pricing

Prices as stated on Gorgias website, checked .

Free plan: Not stated — as of October 2026.

Helpdesk + AI Agent

Contact vendor for pricing — as of October 2026

Price on request. Helpdesk covers 50–5,000 tickets/month, without per-agent charges; AI charged per resolved conversation. — as of October 2026

Sources

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