Free
USD 0 — as of October 2026
Ongoing free helpdesk; fifty Lyro conversations over the account lifetime. — as of October 2026
Vendor-stated tool facts
Tidio
What does Tidio do, and what does it cost?
Tidio helps support teams combine live chat and ticketing with the Lyro AI agent. Lyro answers questions from support content, recommends products on paid quotas, and hands conversations to staff. It depends on your use case: compare the stated features below with your task. Starting price: USD 0 (Free) — as of October 2026.
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Stated features
As stated on the vendor's website, as of October 2026.
- Lyro knowledge-based answers — as of October 2026
- Human handoff — as of October 2026
- Live chat and ticketing — as of October 2026
- Product recommendations with paid Lyro quota — as of October 2026
- Separate human and AI conversation allowances — as of October 2026
Plans and pricing
Prices as stated on Tidio website, checked .
Free plan: Yes — as of October 2026.
Starter
USD 24.17 / month — as of October 2026
Billed yearly; 100 billable human conversations, fifty one-time Lyro conversations. Recurring AI quota sold separately. — as of October 2026
Lyro AI Agent
USD 32.5 / month — as of October 2026
Starting rate, billed yearly; from fifty AI conversations. Available separately from the helpdesk. — as of October 2026