Vendor-stated tool facts

Richpanel

What does Richpanel do, and what does it cost?

Richpanel helps online stores combine a helpdesk, AI agents, and customer self-service. Agents can use connected store and subscription tools to handle support requests, with human approval controls. It depends on your use case: compare the stated features below with your task. Starting price: USD 0 (Free helpdesk) — as of October 2026.

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Stated features

As stated on the vendor's website, as of October 2026.

  • AI support across email, chat and other channels — as of October 2026
  • Shopify and Recharge actions — as of October 2026
  • Self-service order flows — as of October 2026
  • Multiple brands in one workspace — as of October 2026
  • Human approval controls for AI actions — as of October 2026

Plans and pricing

Prices as stated on Richpanel website, checked .

Free plan: Yes — as of October 2026.

Free helpdesk

USD 0 — as of October 2026

Three helpdesk seats, up to 50 AI-assisted replies. Free autonomous AI resolutions unspecified. — as of October 2026

Paid helpdesk and AI

Contact vendor for pricing — as of October 2026

Contact sales for helpdesk and AI pricing. — as of October 2026

Sources

Visit Richpanel

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