Vendor-stated tool facts

Chatbase

What does Chatbase do, and what does it cost?

Chatbase lets businesses build customer support agents using their own data and instructions. It supports chat, email, and voice workflows with configurable actions and human handoffs. It depends on your use case: compare the stated features below with your task. Starting price: USD 32 / month (Hobby) — as of October 2026.

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Stated features

As stated on the vendor's website, as of October 2026.

  • Business-data sources and agent instructions — as of October 2026
  • No-code agent setup — as of October 2026
  • Order lookup and other configurable actions — as of October 2026
  • Human escalations — as of October 2026
  • Multichannel deployment — as of October 2026

Plans and pricing

Prices as stated on Chatbase website, checked .

Free plan: No — as of October 2026.

Hobby

USD 32 / month — as of October 2026

Billed yearly; 700 message credits/month, two members, seven-day trial. — as of October 2026

Standard

USD 120 / month — as of October 2026

Billed yearly; 4,000 message credits/month, three members, helpdesk inbox. — as of October 2026

Auto recharge credits

USD 40 / 1000 message credits — as of October 2026

Optional credits never expire; subscription charged separately. — as of October 2026

Sources

Visit Chatbase

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